University of California Washington Center
UCDC IT Guides
Staff technology help for accounts, Microsoft 365, Event Space & Classrooms, Wi-Fi, Zoom, and more
Find the right UCDC or UCOP account, use Microsoft 365, see what each classroom and conference room can do, and get practical steps for Wi-Fi and Zoom. Content is maintained by UCDC IT and can be updated from the admin page.
Staff guides
Open a guide, or search all of them for a task, system, or room.
Start Here
First-day checklist: computer login, UCDC vs UCOP accounts, Microsoft 365, Wi-Fi, Zoom, and where to get help.
Open guideEvent Space & Classrooms
Click a classroom or conference room to see displays, mics, Zoom, and how to present.
10 roomsAccounts & login
Which UCDC or UCOP account to use, with login examples, MFA, and support contacts.
Open guideMicrosoft 365
Work in UCDC Microsoft 365 for Teams, files, and Office apps. UCOP Outlook mail is forwarded to your UCDC mailbox.
Open guideIT Support
Who to contact, what to include in a ticket, and how to tell UCDC IT from UCOP ITS.
Open guideWi-Fi
Join UCDC-FGR Staff, Guest, or Tenant Wi-Fi at UCDC. Eduroam is for campus visitors. UCOP Wi-Fi is only at UCOP in California.
Open guideZoom
UCOP provisions Zoom for UCDC and FGR staff and faculty. Use the Zoom Workplace app on room desktops. External events use their own account.
Open guideNeed help fast?
UCDC IT
UCDC accounts, computers, Microsoft 365, Wi-Fi, AV, and Zoom (except accounts)
UCOP ITS
UCOP accounts, Duo, UCOP Outlook forwarding, Box, Zoom accounts, and VPN